Five minutes with...Karyn Hilton, William Buck

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Karyn Hilton is the risk insurance manager at William Buck Chartered Accountants and Advisors.
Why financial advice?
I am able to help people, not only on a financial level but an emotional one, too.

How would you sum up advisers in three words?
Confidants, counsellors and caring.

How would you change the industry?
When it comes to risk, I would have equal standard wording, and underwriting decisions across policies, so it comes down to the company when choosing. This would smarten up some of the companies which do not get all the other important things right.

Best advice you have ever been given?
Never pretend you know something you do not. Always be honest.

What is the most important thing an adviser can do to develop their business?
Always put the client first. Have several referral sources and nurture those relationships.

If you were Prime Minister for one day, what would you do?
Make all lifesaving medication free.

What is the biggest challenge facing the industry today?
Governments making decisions that affect our industry and livelihoods, when they have not been an adviser and have no idea of either the industry upon which they are legislating, nor the many good people who give great client-focused advice.
What has been the highlight of your career?
Winning a national award for Life Insurance Executive of the Year on 20 November, 2013.
NRL, AFL, soccer or other?
AFL – it is in my blood, as are the colours black and white.
What is your favoured style of coffee?
Now if the question was tea, it would be English breakfast, in a fine china cup made the old-fashioned way in a pot, with broad tea leaves.

If you could invite three people to dinner, dead or alive, and excluding family and friends, who would they be and why?
  • Mother TheresaWhat a wonderful, inspirational woman she was! She loved and cared for those less fortunate.
  • Nelson Mandela I loved and respected this man and admired his ability to forgive and unite people under difficult circumstances.
  • Margaret ThatcherA woman who has made a huge difference in her country, and been a great role model for women all over the world.
Complete this sentence: If I was not in advice, I would be…travelling the world, helping those in need.