Professionals in the insurance industry may be in danger of a robot take-over, according to a study carried out by Oxford University researchers.
The report, titled “The Future of Employment: How susceptible are jobs to computerisation,” singled out a number of careers doomed to become de-humanised, including a few in the insurance sector.
Authors Carl Benedikt Frey and Michael A. Osborne say that even occupations that require subtle judgement are susceptible to computerisation. To many such tasks, the “unbiased decision making” of an algorithm is an advantage over human operators.
In the ﬁnancial sector, automated decision-making has played a role for quite some time. A.I algorithms are able to process a greater number of ﬁnancial announcements, press releases, and other information than any human trader, and then act faster upon them. Some services, like Future Advisor in the US, use A.I to offer ‘personalised’ ﬁnancial advice at larger scale and lower cost.
However, the role of the personal financial adviser is still reasonably safe, about half way down the list of 702 jobs analysed.
The researchers didn’t look so kindly on other insurance professionals. Insurance underwriters and Insurance claims and policy processing clerks were in the top 20 jobs at risk. Insurance sales agents were in at number 137.
Here are the top 20 at-risk jobs of an iRobot take-over:
2. Title examiners, abstractors and searchers
3. Hand sewers
4. Mathematical technicians
5. Insurance underwriters
6. Watch repairers
7. Cargo and freight agents
8. Tax preparers
9. Photographic process workers and processing machine operators
10. New Accounts clerks
11. Library technicians
12. Data entry keyers
13. Timing device assemblers and adjusters
14. Insurance claims and policy processing clerks
15. Brokerage clerks
16. Order clerks
17. Loan officers
18. Insurance appraisers (auto damage)
19. Umpires, referees and other sports officials